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Relational Rounds


Apr 15, 2020

Stories are powerful. Stories help us feel seen and give us a sense of being
known. Listening to a colleague’s story can transform your relationship, allowing you to move
from, “I know what she does” to “I understand what she cares about.” Listen for more on how to
invite others to share their stories.
Key takeaways:
[1:26] PCP is reengineering the way of delivering the relational leadership curriculum.
[2:50] Listen to understand.
[3:10] Matt Lewis, senior strategic consultant at PCP.
[5:24] The importance of feeling seen.
[6:25] Storytelling to achieve a quick sense of community.
[7:27] Stay curious.
[10:04] Ask more questions and encourage people to “say more.”
[10:32] Observe how you feel when you are listening to people’s stories.
[13:13] Challenge the cultural narrative.
[15:13] In moments of uncertainty and overwhelm storytelling can be liberating.
[16:40] Look back to other moments of fear and uncertainty in your life and how you managed to
go through them.
Mentioned in this Episode:
Relational Rounds at Primary Care Progress
Primary Care Progress on Twitter