May 6, 2020
This podcast showcases a deeper discussion of psychological safety, described by Amy Edmondson, an expert on leadership, teaming, and organizational learning, as “a shared belief that the team is safe for interpersonal risk-taking.” You will hear Dr. Brian Park share stories of colleagues leading from where they stand to create safer spaces for those around them. With the current COVID-19 crisis, there has been an increase in fear, anxiety, and stress among healthcare workers. Psychological safety is always important, but now more than ever, we need to make sure people can speak up to share their concerns and seek the support they need.
Key takeaways:
[1:15] The four core models of relational leadership — and one of them is psychological safety.
[1:40] What is psychological safety?
[4:02] Brian Park introduces himself and the crucial importance of relational leadership practices.
[7:14] Brian Park defines psychological safety.
[9:54] Brian Park explains different factors associated with psychological safety.
[11:13] What does psychological safety look like in a team?
[12:23] Psychological safety in times of COVID-19 is more important than ever.
[13:40] Brian Park shares how humanizing each other is a helpful behavior to cope with the stress of workers in health care teams who are dealing with the COVID-19.
[16:10] A leader is just a human that feels, struggles, and is brave enough to share it.
[16:25] Brainstorming should be an invitation to play.
[18:23] Embrace a ‘fail forward’ mindset, a growth mindset.
[19:20] Assign a balcony team member: Someone who can stay outside of the team and observe the relational dynamics.
[23:50] How Brian Park models psychological safety.
Mentioned in this Episode:
Relational Rounds at Primary Care Progress
Primary Care Progress on Twitter